FAQ

Quick Trendz - Frequently Asked Questions (FAQ)

1. What is Quick Trendz?

Quick Trendz is a UK-based online store offering adorable, high-quality baby clothes, toys, and accessories. Whether you're shopping for your little one or looking for the perfect gift, we've got something special for every tiny trendsetter!

2. Where are you based?

We’re proudly based in the United Kingdom, and we ship to customers all over the UK and beyond.

3. What types of products do you sell?

We specialise in:

  • Stylish and comfy baby clothing (newborn to toddler)

  • Safe and fun baby toys

  • Handy and cute accessories like bibs, blankets, and more

All carefully selected with quality, comfort, and style in mind.

4. How long does delivery take?

We aim to dispatch orders within 1–2 working days. Standard delivery times:

  • UK: 2–11 working days

  • Europe: 2–11 working days

  • Rest of the world: 3–17 working days

You’ll receive a tracking number once your order is shipped.

5. How much is shipping?

  • UK Orders: Free shipping on orders over £45. Flat rate of £4 for orders under £40.

  • International: Calculated at checkout based on destination and weight.

6. What is your return policy?

We accept returns within 14 days of delivery for unused items in their original packaging.
To start a return, please email us at [your email address] with your order number.

Note: Personalised items are non-refundable unless faulty.

7. What if I receive a faulty or incorrect item?

If there’s an issue with your order, please contact us within 48 hours of receiving it. We’ll sort it out quickly with a replacement or refund.

8. Can I change or cancel my order?

We get to work fast! If you need to cancel or make changes, contact us within 12 hours of placing your order. After that, we can’t guarantee we’ll catch it in time.

9. How can I contact you?

You can reach our friendly team via: